Portrait

Paula Dunleavy News – November 03 2008

Paula joined Vision Express in 2004 as a Retail Associate at our Liverpool store.

During her time there she was promoted to Optometry Co-ordinator and completed our internal management training programme – ‘Introduction to Management’

Completing the programme gave her inspiration to pursue a career in management with Vision Express.  In 2007 Paula was successfully promoted to Assistant Store Manager and joined our flagship store on Oxford Street, London.  She went on to complete the next level in our management training cycle and achieved the best Newcomer award at our annual management conference in 2008. In June 2008 Paula achieved her ambition and was promoted as Store Manager in one of our fantastic new stores. 

Paula believes customer loyalty is guaranteed if you go the' extra mile' to please them. 

Paula states :“I have received guidance and encouragement from lots of people at Vision Express.  Their feedback and belief in me has motivated me towards achieving my goal and taking on my new role as a Store Manager.  With this in mind I have the desire and passion to motivate and encourage my colleagues towards reaching their goals”.  

Paula’s Top tips : Respect your customers and colleagues. Give praise and say thank you.Be approachable and friendly. Smile it costs nothing but gives a lot to others.Never be afraid to ask for guidance.

Rory CONNOR News – June 03 2008

Rory CONNOR joined Vision Express eight years ago as a Store Manager then, after a very successful period in store, was responsible for Management training in the company.

He subsequently moved into the Joint Venture side of the business as Operations Manager and was then promoted to the position of Regional Manager , the role he plays today.

In that role, Rory has twice received the award of Regional Manager of the year at the company’s annual conference.

A man of action, Rory was part of the British Olympic ski team for many years and represented his country at the Albertville Winter Olympic Games in 1992.

Paul MOTHERSHAW News

Paul MOTHERSHAW joined Vision Express 19 years ago as an Assistant Lab Manager in their  Hanley store and has had an exceptional career to date with the company. 

He showed great potential and was promoted to Lab Manager in Walsall; with ongoing support and development he quickly became a Store Manager within the same store.

Paul combined operational and laboratory experience saw him progress to the role of Regional Lab Manager in which he was responsible for laboratory operations within a region.  Continuing in his already successful career, Paul then moved into the role of Operations Manager at our Central Laboratory in Nottingham where he delivered great results prior to becoming a successful Regional Manager for the Joint Ventures side of our business.

 

Paul’s latest challenge within Vision Express is in the highly important role of Head of Labs & Ophthalmic Lenses for the Vision Express Company as a whole; a role in which he is already excelling.

 

With his continued hard work, dedication and enthusiasm, Paul is a key member of the Vision Express management team and testament to their focus on internal career development.