
Paula joined Vision Express in 2004 as a Retail Associate at our
During her time there she was promoted to Optometry Co-ordinator and completed our internal management training programme – ‘Introduction to Management’
Completing the programme gave her inspiration to pursue a career in management with Vision Express. In 2007 Paula was successfully promoted to Assistant Store Manager and joined our flagship store on
Paula believes customer loyalty is guaranteed if you go the' extra mile' to please them.
Paula states :“I have received guidance and encouragement from lots of people at Vision Express. Their feedback and belief in me has motivated me towards achieving my goal and taking on my new role as a Store Manager. With this in mind I have the desire and passion to motivate and encourage my colleagues towards reaching their goals”.
Paula’s Top tips

Paul MOTHERSHAW joined Vision Express 19 years ago as an Assistant Lab Manager in their Hanley store and has had an exceptional career to date with the company.
He showed great potential and was promoted to Lab Manager in
Paul combined operational and laboratory experience saw him progress to the role of Regional Lab Manager in which he was responsible for laboratory operations within a region. Continuing in his already successful career, Paul then moved into the role of Operations Manager at our Central Laboratory in
Paul’s latest challenge within Vision Express is in the highly important role of Head of Labs & Ophthalmic Lenses for the Vision Express Company as a whole; a role in which he is already excelling.
With his continued hard work, dedication and enthusiasm, Paul is a key member of the Vision Express management team and testament to their focus on internal career development.