Portrait

CHRISTOPHE ROMOLI News – July 23 2010

Christophe ROMOLI is a Solaris Regional Manager.

He is a good example of the importance which GRANDVISION attaches to his people.

He is also a symbol of GRANDVISION associates internal success and the brand spirit of belonging.

Christophe is one of the GRANDVISION Rouen Business School recently laureates' in 2009 .

This marks an essential step of Christophe's professional life.  

He began at Solaris 13 years ago as part time sail associate at the Aubagne store. In 2001, he is promoted to the Assistant Store Manager position in Marseille store and then as Store Manager in 2003.In 2005, Christophe becomes Regional Manager.Since this time, his sector participates actively to the Solaris success, it is often on the top of the rank and his teams are sharply attached with GRANDVISION and Solaris image.

Santos Diaz Masvision News – from February 26 au 30 April 2010

Owner of two retail optical stores in Alicante, +Visión Aspe and +Visión Fortuna, Santos Diaz is proud of being in the optical business and admits his surprise at the great success of the new campaign “The end of expensive glasses”.

Q: What’s the advantage in belonging to a large group?

A: The answer is very clear: “I don’t have to spend too much time on administration which means that instead, I’m able to concentrate on client service and the quality of my sales!″

Q: What do you think are the advantages of +Visión compared to competitors?

A: “+Visión’s business model is based on offering our clients a high level of optical competency, which is the key differentiator compared to traditional optical stores. The quality of the client relationship is primordial for +Visión.″

CASSANDRA SIMMONS News – February 28 2009

It didn’t take her long to show us that she had a talent for people and in 2004 she was promoted to Store Manager in Blackpool.  In 2007 Cass left the North West for the Midlands and is currently Store Manager at our newly re-sited store in Derby. Cass has a number of achievements from our annual management conferences, of which she is very proud.  She took the Best Newcomer award in 2004, Best Store Team in 2006, Best People Manager in 2007 and Store of the Year in 2008.  Cass hopes that there will be more achievements to come for her team.  

Cass top tips:  “It’s important to me to retain my database of customers by providing excellent customer service and having a good selection of quality products.  Your team are the key to this and if you have a happy team you will ultimately have happy customers.   In order to make sure my store is successful this year (and future years) I take great interest in the ongoing development of each member of my team.  I always make sure that everyone in the team has a succession plan in place.  People need to know where they are heading.  You can’t reach a destination if you don’t know where you’re going!”

Paul MOTHERSHAW News

Paul MOTHERSHAW joined Vision Express 19 years ago as an Assistant Lab Manager in their  Hanley store and has had an exceptional career to date with the company. He showed great potential and was promoted to Lab Manager in Walsall; with ongoing support and development he quickly became a Store Manager within the same store.

Paul combined operational and laboratory experience saw him progress to the role of Regional Lab Manager in which he was responsible for laboratory operations within a region.  Continuing in his already successful career, Paul then moved into the role of Operations Manager at our Central Laboratory in Nottingham where he delivered great results prior to becoming a successful Regional Manager for the Joint Ventures side of our business. Paul’s latest challenge within Vision Express is in the highly important role of Head of Labs & Ophthalmic Lenses for the Vision Express Company as a whole; a role in which he is already excelling. With his continued hard work, dedication and enthusiasm, Paul is a key member of the Vision Express management team and testament to their focus on internal career development.

Paula Dunleavy News

Completing the programme gave her inspiration to pursue a career in management with Vision Express.  In 2007 Paula was successfully promoted to Assistant Store Manager and joined our flagship store on Oxford Street, London.  She went on to complete the next level in our management training cycle and achieved the best Newcomer award at our annual management conference in 2008. In June 2008 Paula achieved her ambition and was promoted as Store Manager in one of our fantastic new stores. 

Paula believes customer loyalty is guaranteed if you go the' extra mile' to please them. 

Paula states :“I have received guidance and encouragement from lots of people at Vision Express.  Their feedback and belief in me has motivated me towards achieving my goal and taking on my new role as a Store Manager.  With this in mind I have the desire and passion to motivate and encourage my colleagues towards reaching their goals”.  

Paula’s Top tips : Respect your customers and colleagues. Give praise and say thank you.Be approachable and friendly. Smile it costs nothing but gives a lot to others.Never be afraid to ask for guidance.