Ensuring quality and safety of products
GrandVision offers contemporary and functional designs, along with high-quality material and safety features. Since frames are medical devices, we make sure they meet strict safety regulations to fulfil the most important customer and market expectations. We collaborate with cross-departmental representatives of our local retail brands and Regional Fulfilment Hubs (RFHs) to assess relevant quality requirements and related risks.
We perform product tests in internationally accredited laboratories and work closely with suppliers to resolve potential quality issues at the start of the manufacturing process by holding in-house quality checks on prototype products.
Additionally, our QARA team continuously works on developing and improving our global quality and regulatory strategy. And learning from customers is an integral part of this process. We listen and act on their feedback by integrating it into our future Exclusive Brand product designs. In this way, we enhance the customer experience and meet new industry standards and market trends.