CSR Report 2016

Eye care, we care more

A word from our CEO
At GrandVision, our goal is to provide high-quality and affordable eye care to more and more people around the world.
As a global leader in optical retailing, we acknowledge the responsibility we carry towards economic development, improving the quality of life of our customers and employees, and creating value in the communities in which we are present.
We continuously innovate and adapt our business model and develop products and services that meet the needs of our customers for eye care, visual correction, protection and prevention. We maintain a dialogue with all of our stakeholders and we take our social and environmental impact into consideration.
Theo Kiesselbach
CEO
Download 2016 CSR report

Our profile: eye care, we care more

As a global leader in optical retailing, GrandVision’s goal is to provide high-quality and affordable eye care to more and more people around the world, helping them realize their full potential in life.


With 6,516 stores in over 40 countries across Europe, the Americas & Asia, GrandVision operates 29 leading retail banners. We offer the widest access to expert vision services and products, which includes prescription glasses, contact lenses and care products, and sunglasses both with and without prescription lenses.


GrandVision has more than 31,000 employees, including highly qualified, dedicated vision experts who offer the best product advice as well as specialized services such as state-of-the-art eye testing, examinations and diagnostics.

40+

Countries

6,516

Stores

15M

Spectacles sold

600,000

Store visits per day

Our CSR Ambition
Although this is our first standalone CSR Report, CSR is not new for GrandVision. As a global leader in optical retailing, we have always acknowledged the responsibility we have towards economic development, improving the quality of life of our customers and employees, and creating value in the communities in which we are present.

Focus area 1:
Improving quality of life of customers and employees

GrandVision is a people-oriented company that places the quality of life of customers and employees at the center of its CSR Ambition. Our value proposition is based on our conviction that this contributes to the progress of each and every individual, which then reflects on the performance and development of organizations and communities.

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Improving quality of life of customers and employees
Case study

Raising awareness of eye health among German drivers

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Focus area 2: Enhancing socio-economic development

We aim to create societal value beyond our local retail activities, most significantly, through our Corporate Citizenship programs. These contribute to the positive development of the communities in which we operate by improving access to eye care for those most in need. In doing so, we support their economic and educational development, social participation, and welfare.

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Enhancing socio-economic development
Case study

Bringing eye care to disadvantaged communities around the world

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Focus area 3: Being a responsible and trustworthy partner

We aim to build strong relationships with partners along our value chain as these enable us to deliver better products and services to our customers. We take responsibility for human and labor rights within our organization and for safeguarding these along our value chain.

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Being a responsible and trustworthy partner
Case study

Detecting eye conditions in children at an earlier stage

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Focus area 4: Minimizing our environmental footprint

Caring for the environment is a major consideration when conducting business. We therefore look to minimize our environmental footprint through our suppliers, production centers, logistics and stores. We also undertake activities in such a way as to seek a balance between economic initiatives and environmental needs, respecting the requirements of the law and applicable regulations.

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Minimizing our environmental footprint
Materiality Matrix
Download 2016 CSR Report
We encourage you to communicate any feedback about our CSR Ambition or the quality of our impact reporting by contacting eye.care@grandvision.com
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